Shipping Policy

At Rivannah, we aim to make your shopping experience smooth, reliable, and hassle-free. We deliver orders across Pakistan through trusted courier services.

🚚 Delivery Charges

• Shipping charges are calculated at checkout based on your order and delivery location.
• Any applicable free-shipping offers will be clearly mentioned on our website.

📦 Delivery Time

• Orders are usually delivered within 3–5 working days across Pakistan.
• Delivery to remote areas may take a little longer.
• Orders are processed and dispatched after successful order confirmation.

📍 Order Tracking

• Once your order has been dispatched, you may receive tracking information through WhatsApp, SMS, or email, depending on the courier service.

⚠️ Delivery Delays

• Delivery times may occasionally be affected by unforeseen circumstances such as weather conditions, public holidays, courier delays, or other situations beyond our control.

📞 Incorrect Address or Contact Information

• Please make sure your shipping address and contact number are correct when placing your order. Rivannah will not be responsible for delays or failed deliveries caused by incorrect or incomplete information.

🔄 Returned or Undelivered Orders

• If an order is returned due to an incorrect address, unreachable phone number, or refusal to receive the parcel, additional shipping charges may apply for re-delivery.

📩 Need Help?

• For any shipping-related questions, please contact our customer support team. We’ll be happy to assist you.